Title:  HR Operations Advisor

Job Purpose

Under the supervision of the HR Operations & Global Mobility Manager, the HR operations advisor assists in the day-day administrative activities of the Human Resources Department. The role involves a wide range of support activities inside the HR department such as responding to JESA employee queries or act as the point of contact between HR Operations and employees/HRBP's, ensuring smooth communication and prompt resolution of any administrative requests and questions.

Main Scope/Responsibilities

  • Prepares important employee documentation inclusive but not limited to employment contracts, employee settlement documentation, and employment statements
  • Process administrative tasks including new hires, departures and termination paperwork
  • Liaise with interim agency and Home Office Procurement team for contracts of employment, extension and termination
  • Supports management-level staff/HRBP's in the day-to-day administrative activities related to managing contracts (new hires, contracts extensions, internal mobility, end of contracts…)  and any other relevant documentation
  • Manage the employee's leaves and associated requests (PTO, maternity, sick leave etc...)
  • Assist payroll activity by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
  • Manage administrative services in compliance with HR procedures (CNSS, CIMR, Insurance, payroll provider, DGI)
  • Act as a point of contact to all JESA employees in terms of medical insurance matters: enrollment, claims management, relation with provider
  • Manage the employee filing system (record maintenance), collecting and updating personnel files for new and current employees. Ensure employee files contain all required documents and file logs are kept up-to-date and uploading documents to HCM. 
  • Create new hire accounts/profiles on SAP / HCM meanwhile making sure the constant accuracy and updating of the database
  • Produce and submit reports on general HR activity
  • Maintains employee confidence and protects operations by keeping human resource information confidential.
  • Assist in ad-hoc projects/duties when assigned such as creating and/or updating policies, processes and documents.


  • Bac +4/5 - Graduate & Postgraduate
  • Curricula: Human Resources, Business Administration/Management, Labor Law or relevant other disciplines 

Global Experience

  • 2 to 5 years

Specific Experience in the position

  • At least 2 years proven experience as an HR assistant, staff assistant or relevant human resources/administrative position
  • Experience preferable from a background in working with large organizations.
  • Exposure to Labor Law and employment equity regulations as well as a hands-on experience with a Human Resources Information/Management System is a plus
Country/Region:  MA
Job Req ID:  17873

Job Segment: Operations Manager, Procurement, Operations